Privacy Policy Data Transparency Statement and Information Notice.

At the Local Data Company, we are committed to our compliance with UK and European privacy and data laws and to being open and transparent about our collection, processing and usage of both business and personal data. Data is what we do, therefore we treat it with the utmost respect at all times and this document will outline the processes we have in place to maintain the security of the data that we hold.


About the Local Data Company

At the Local Data Company, we collect and process business information regarding business name, address, telephone, opening hours and business type for retail and leisure businesses across the UK. Considering the nature of this business data, it is very low-risk data within the context of personal data.

We employ 50 full-time staff who are based at 15 Alfred Place, London, WC1E 7EB and a team of field researchers who physically visit towns and cities across GB to carry out tens of thousands of field surveys each month.

Data Protection Officer – Melissa Edwards – 0203 111 4393

 

Methodology of Research

We physically survey premises every 6 or 12 months. During this survey we collect public domain information: business name, address, telephone number, business classification, opening hours, websites and images of the fascia.

Our Field Research team upload information on all premises and businesses located within an area into a tablet via Wi-Fi connection (access to the tablet and the in-house application is password protected). The data for the updated town centre is sent back to the office where it is quality checked and stored within our in-house data management platform which is fully password protected.

Beyond the scheduled 6 or 12 monthly survey cycles, we have a desk research team who monitor the news daily and update our database with these additional changes, which are then reflected on Local Data Online.

Purpose of Processing Business Data

We maintain a database of over 680,000 retail and leisure premises across GB. Parts of the business data we hold on each occupier are used within a few sites and services, including:

  • Local Data Online
  • Google
  • Experian
  • Yell.com
  • Dun & Bradstreet

Business Data Processing

Local Data Company processes business information for the purposes of:

  • Updating Directory Listings/Publishing
  • B2B Telephone & Mail Marketing
  • Fraud Protection
  • Anti-Money Laundering (including ID&V, AML and KYB)
  • Credit Risk Assessment
  • Know Your Customer
  • Retail Location Planning
  • Promoting relevant goods and services from LDC
  • Display of business information and locations on third-party platforms such as Google Maps and Yell.com
We also share data with various credit agencies (including Experian) for marketing and compliance purposes. More information on Experian’s privacy policy can be found on Experian’s website.

Business data which can be identified as personal data is held where it has met the following conditions:
  • Legitimate interests of the data controller or third party. The business data is used in ways the business would reasonably expect and which have a minimal privacy impact.
  • Any business data shared is in compliance with the Information Commissioner’s Office guidelines, our Terms and Conditions and this Data Transparency Statement and Information Notice.

Purpose of Processing Personal Data

Storage of Personal Data

Personal information is collected from www.localdatacompany.com and is used for marketing purposes only.

We may collect and process data that is publicly available, which will be used under deemed consent for relevant marketing communications, under the EU Data Protection Directive.

Personal data collected comprises of:

  • Name
  • Job title
  • Employing organisation
  • Email address
  • Telephone number

The Local Data Company will never sell any personal data collected on any of its websites.

Personal data is held where it has met the following conditions:

  • The data subject has given full, informed consent for the Local Data Company to securely store and process personal data.
  • Personal data is required in order for the Local Data Company to service an existing or future contract with the data subject.
  • Legitimate interests of the data controller or third party. The business data is used in ways the business would reasonably expect and which have a minimal privacy impact.

The Local Data Company will never request or process any personal data of a sensitive nature.


Personal Data Processing 


The Local Data Company will process personal information for the following activities under legitimate interests:

  • Advertising with Google AdSense including the tracking of cookies and usage data.
  • Google Analytics, HubSpot Analytics and Google AdWords conversion tracking services through tracking cookies and usage data.
  • Re-marketing through Google Analytics for Display Advertising tracking cookies and usage data.
  • To support and manage our employees and contractors through the collection of name, address and payroll information alongside other sensitive personal data disclosed by the employee.
  • Other purposes which may be updated to this Notice.

Local Data Company processes personal information for the following activities in order to fulfil an existing or future contract.

  • Contact database management collecting names, email addresses, company information, job titles, telephone numbers and email logging through HubSpot Marketing and HubSpot Sales platforms.
  • Other purposes which may be updated to this Notice.

Local Data Company processes personal information for the following activities under consent.

  • Managing contacts and communications for marketing purposes collecting names, email addresses, company information, job titles and usage data through HubSpot Marketing and HubSpot Sales platforms.
  • To provide references to former employees and contractors as requested through the collection of name, address and contact information.
  • Other purposes which may be updated to this Notice.

We only collect personal information when relevant and we will inform you at the time when it is being collected and what it will be used for (normally for marketing communications).

By consenting to the processing of your personal data you:

  • Consent to receive direct marketing from us by email, telephone, SMS, and by any other method of electronic mail as defined by and for the purposes of the Privacy and Electronic Communications (EC Directive) Regulations 2003 (UK).
  • Consent to your personal data being stored securely for a period of 5 years.

You may withdraw consent at any time by emailing marketing@localdatacompany.com or unsubscribing via the link in all marketing email communications sent from the Local Data Company. We will aim to respond to your request within 48 hours.

Storage and Security

All personal data is held securely on the Local Data Company's secure server and Microsoft Azure – our data storage service provider, with all levels of reasonable security, employed, including password and IP protection. Access is limited to our researchers and employees by seniority and relevance. Our employment contracts prohibit the unauthorised storage or transfer of all data held by the Local Data Company.

We have a clean desk policy at the Local Data Company to ensure that no data of any nature is left unattended overnight and all staff are required to log-off before leaving their computer or laptop.

Personal data will only be held for as long as necessary and will be securely removed from our marketing or human resources database as soon as it is no longer required. The maximum period for storage of personal data without it being used is two years, after which the data will be securely removed from the Local Data Company's marketing database.

No personal data is ever sold to third parties. 

As the data subject you have the right to:

  • Object to processing that may cause or is causing damage/distress.
  • Prevent processing for direct marketing purposes
  • Have inaccurate personal data rectified, blocked, erased or destroyed.
  • Request access to your data or to have your data removed from our processing
  • Request additional information on the collection of personal data from the Data Controller
  • Log a complaint concerning our compliance with the data protection principles with the Information Commissioner by phone 0303 123 1113 or online at https://ico.org.uk/concerns/.

All requests to exercise the above rights should be made to marketing@localdatacompany.com

 

Subject Access Requests

All individuals who are the subject of personal data held by the Local Data Company and its subsidiaries are entitled to:

  • Ask what information the company holds about them and why
  • Ask how to gain access to it
  • Be informed how to keep it up to date
  • Be informed how the company is meeting its data protection obligations

If someone contacts the company requesting this information, this is called a subject access request.

Subject access requests from individuals should be made by email, addressed to the data protection officer at melissa@localdatacompany.com. The officer will aim to provide the relevant data within 14 days. The officer will always verify the identity of anyone making a subject access request before handing over any information.

Disclosing data for other reasons

In certain circumstances, the law allows personal data to be disclosed to law enforcement agencies without the consent of the data subject. Under these circumstances, the Local Data Company will disclose the requested data. However, the data protection officer will ensure the request is legitimate, seeking assistance from the Board and from the Company’s legal advisers where necessary.

Use of Cookies of www.localdatacompany.com

 

Changes to this Privacy Policy

The Local Data Company reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page. It is recommended that you to review this page from time to time, referring to the date of the last modification listed at the bottom.

February 2022

 

Green Street, the parent company of LDC, is the preeminent and independent provider of actionable commercial real estate intelligence, covering the U.S. and Europe across nearly 20 property sectors including retail. Our comprehensive solutions include Research, Data & Analytics, News, and Advisory services.

Green Street UK is authorized and regulated by the Financial Conduct Authority (FRN 482269). Our global organization maintains information barriers to ensure the independence of and distinction between our non-regulated and regulated businesses. Local Data Company is not a regulated Green Street business unit.

Copyright © 2024 The Local Data Company, 25 Maddox Street, London, W1S 2QN

Registered as a company in England & Wales 04821785 | VAT Registered No. 820601475